LANx GmbH has been our IT service provider since 2010 and has been certified under DIN EN ISO 9001:2015 (quality management).
We focus on ensuring a high availability IT landscape, fail-safety measures and meticulous backup of all relevant business data.
- Our IT service provider guarantees a response time of 2 hours
- Security updates are installed immediately after release
- Two separate firewalls; the main firewall is redundant
- Fail-safety is ensured by two independent Internet connections
- Fail-safety is ensured by two mail servers (Exchange DAG Cluster)
- Fail-safety is ensured by storage of all key business data on two physically separate servers (with permanent data replication)
- Fail-safety is ensured by two Active Directory domain controllers
- As backup, all redundant systems are maintained on separate hardware systems as virtual servers
- Our IT service provider continuously monitors all systems to identify faults immediately
- Multi-level backup system: Database systems backup at 2-hourly intervals, full daily backups to network storage and tape
- Weekly backups, stored externally in fireproof safe
- Regular writeback tests of backed-up data during maintenance routines
- Fail safety of server systems ensured by UPS equipment